Website Terms of Use

Collection and use of personal data

Zurich Instruments (hereafter “ZI”) doesn't capture and store any personal information about individuals who access this website except where you voluntarily choose to give us your personal details via email, or other means, when inquiring about any of our product and services.

ZI also collects application information from individuals.

Any data or information that you provide will be used to help with your request but may also be used for statistical data analysis. Neither your email address nor any other data will be passed, transmitted or sold outside of ZI, except to sales partners and only for commercial communication with individuals.

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer to help the website analyze how visitors use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

ZI may use the collected user data for commercial communication with individuals, for example newsletter distribution. You can opt out of newsletter distribution any time

ZI does not have an automatic data deletion policy or mechanism but any personal data held by ZI can be deleted on request.

Information provided by the website

By logging in, the user has access to additional information provided by ZI, specifically pricing on some products. People from certain countries/regions (including Japan, China, Korea, Australia, Taiwan) are invited to contact local sales partners for quotations, in which the pricing may differ from that seen on the website.

We display ex-works (EXW Zurich) pricing, as defined in the INCOTERMS 2010. Further details can be obtained here, but briefly the cost of shipping to a destination address, customs handling, local sales tax and/or local value added tax may apply. For any resulting order, ZI will contact the quotation requester to arrange shipment.

In some instances “Delivered at Place” (DAP destination, INCOTERMS 2010) shipment terms may be offered; the cost of shipment is included but customs handling and local taxes may apply.

Please note that the website allows the user to see pricing in a variety of currencies. Quotations are however shown in the appropriate local currency as defined by ZI.


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