Customer Support Japan / Asia

Job Opening: Customer Support Japan / Asia

You have a solid technical background, have a Japanese cultural background, and like to assist customers in their purchase decision. You feel comfortable in the management of small projects, possess good communication skills, and have the ability to build and maintain efficient working relationships with stakeholders worldwide, in particular Japan.

You work as part of the marketing and sales team. Your activities focus on the pre-sales and after-sales support. Your main tasks include the management of sales opportunities and customer support activities together with dealers located in end-customer markets. You acquire new contacts by means of conferences and advertising, and you identify and develop customer needs. Later you support customers in both academia and industry with training, application support, and other services. Your perfect knowledge of the Japanese language is the enabler to overcome cultural barriers. Regular travel to Japan will include visits to end customers and strengthen the partner relationships.

Zurich Instruments offers a motivating work environment in a quickly growing company with skilled colleagues and a straightforward culture. Our world-wide exposition and high-end markets provide the opportunity to assist cutting-edge researchers and to develop your application know-how. There are many options for you to develop in the company according to your objectives.

Possible workload:
80% - 100%.
Qualification:
Evidence of experience in technical sales and/or scientific laboratory, or alternatively BSc of MSc in engineering or comparable.
Languages:
Fluent in Japanese and English, German or other languages are nice to have.
Required knowledge:
Instrumentation, measurement techniques, sales management, project management, programming languages as a plus (LabVIEW, MATLAB, C, Python).

Send an email along with your CV and a description of your qualifications to .

Published on August 30, 2011.